Ordering a custom engagement ring online is easiest when each decision has a clear checkpoint. You share your design brief, review a CAD drawing, approve the specifications, and then follow the agreed production and delivery plan. At MISSISSI, customers can discuss a design before ordering and review the CAD before production begins.
In brief: A typical custom order moves through five stages: design discussion, order and deposit, CAD approval, production, and final video review before dispatch. The exact specifications, timing, payment schedule, and delivery terms should be confirmed for your individual design.
1. Start with a clear design brief
Share the details that shape the ring: center-stone shape and approximate carat weight, metal preference, setting style, ring size, any side stones, engraving, and your target budget. Reference photos can help explain proportions, but mention what you want to keep or change. For example, specify whether you prefer a low profile, a particular prong style, or room for a wedding band.
If you are still comparing options, you do not need every detail finalized before the first conversation. A jeweler can help identify which choices affect appearance, comfort, and cost, then confirm the final specifications before you commit.
2. Confirm the order and payment checkpoints
Once the design and quote are agreed, confirm the metal, stone details, size, engraving, total price, estimated schedule, and delivery terms in writing. MISSISSI’s usual custom-order process begins with a 50% deposit. Confirm the payment method and any applicable import charges before placing the order.
Custom jewelry is made to the approved specifications. Review sizing, spelling, and design details carefully, and read the Shipping & Returns policy before ordering.
3. Review the CAD before production
A computer-aided design (CAD) drawing shows the proposed ring structure from multiple angles. Check that the center stone shape, setting height, prongs, band proportions, side stones, and any requested details match your brief. Ask questions or request revisions before approving it.
CAD approval is an important checkpoint: production starts only after you confirm the design. The number of revisions and the schedule depend on the specific piece, so ask for the current estimate when discussing your order.
4. Production begins after approval
After CAD approval, the ring is made to the confirmed specifications. Production time varies with the design and materials; MISSISSI commonly estimates about two weeks for a custom piece, with the exact schedule confirmed for each order. If you have a wedding or gifting deadline, mention it before paying so feasibility can be checked.
5. Review the finished piece before dispatch
When the ring is complete, MISSISSI shares a video for your review. Check the overall design, setting, finish, and agreed details. If a certificate or grading report is part of your order, confirm the document details against the final stone before dispatch.
After you approve the finished piece, the remaining balance is paid and the ring is prepared for shipment to the address you provided. Confirm the delivery terms and timeline for your destination with MISSISSI before dispatch.
What should you confirm before ordering?
- Ring size and how it was measured
- Center-stone shape, carat weight, color and clarity, when specified
- Metal type and color
- Setting details, band proportions, side stones and engraving
- Total price, deposit and balance schedule
- CAD approval process and estimated production schedule
- Certificate or report details, if included in your quote
- Delivery terms, destination charges, and the applicable return policy
Frequently asked questions
Can I make changes after the CAD is ready?
Ask for revisions before approving the CAD. Changes requested after production begins may affect feasibility, cost, or timing, so confirm the impact before proceeding.
How long does a custom engagement ring take?
The schedule depends on the design and order details. MISSISSI commonly estimates about two weeks for production after CAD approval; confirm the current estimate for your specific piece before ordering.
Do I need to know every design detail before contacting a jeweler?
No. Share what you know—such as a preferred shape, metal, budget, and reference photos—and ask the jeweler to help clarify the remaining choices before the final quote.
Can a custom ring be returned?
Customized items are not accepted for non-quality-related returns under MISSISSI’s policy. Review the full Shipping & Returns policy and confirm any questions before ordering.
Where can I discuss a design?
Use the Customization page to review options or contact MISSISSI with your design brief.
A well-managed custom order gives you time to clarify the design before production and a clear opportunity to review the finished piece. Start with your preferred shape, metal, size, and budget, then confirm the details and schedule with MISSISSI before placing the order.
Illustrative images in this article are concepts and do not document a specific MISSISSI workshop, product, or customer order.